In a strategic move to future-proof its operations, Malabar Gold & Diamonds has joined forces with global tech consultancy Accenture to launch an advanced, AI-driven, cloud-based digital platform aimed at transforming its end-to-end business processes.
This partnership will see Accenture build a unified, scalable digital core for Malabar Gold, enabling the company to streamline key functions such as finance, manufacturing, supply chain, and retail. The initiative is designed to enhance operational efficiency and set the stage for data-led decision-making across its international markets.
“As a brand committed to innovation, our collaboration with Accenture marks a significant milestone in our digital evolution,” said Abdul Salam KP, Vice Chairman of Malabar Group. “The new platform is more than just a tech upgrade—it’s a foundation for a smarter, faster, and more agile Malabar, aligned with our vision of delivering an elevated customer experience and setting new benchmarks for the global jewellery industry.”
Amneet Singh, Products Lead at Accenture India, emphasized the strategic importance of the partnership: “In the face of supply chain disruptions and evolving market dynamics, this initiative will equip Malabar Gold with the agility and intelligence needed to uncover new growth opportunities and better respond to customer expectations.”
Headquartered in Kerala, Malabar Gold & Diamonds is one of India’s most prominent jewellery retailers, with a robust footprint spanning 13 countries, including the Middle East, USA, UK, Canada, and Australia.
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